Office Assistant(Automobile Workshop)

Overview

Overview:

As an office assistant, you are expected to coordinate with the mechanics and also responsible to perform the necessary basic clerical duties.

Job Roles & Responsibilities:

• You will coordinate with other mechanics and also delegate the tasks that are required to be done by them.
• Greet and welcome customers as soon as they arrive at the office.
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email
• Receive, sort and make payments for incoming part deliveries
• Schedule appointments
• Create invoices for customers and take payments
• Maintain trusting relationships with suppliers, customers and colleagues
• Take ownership in office management duties and other duties as assigned by business owner
• Maintain customer rapport by explaining estimates and expected return of vehicles; obtaining customer information and answering questions and concerns.
• Communicate with each customer on the process of the vehicle repair in a timely and effective manner.

Job Requirements:

Education: Diploma or Bachelor’s degree preferred in a related field.
Experience: Minimum 0-1 year of customer service or administrative experience.
Candidate with mechanical background and sales preferred.

• Should be proficient in English & Hindi.The ideal candidate will possess an upbeat, professional attitude.
• All interactions with customers should be professional and friendly
• Strong attention to detail
• Able to work with customers and fellow coworkers in a busy atmosphere.
• Light bookkeeping, basic accounting practices, phone skills is a must.
• Data Entry.

Working hours: 10:00am – 7:00pm with 1 hour lunch break.