Overview

We are searching for a passionate and driven Sales/Reservations Sales Specialist to join our dynamic team at TIG Hotels & Villas.

Responsibilities:

  • Handle customer inquiries related to reservations via phone, email, and online channels.
  • Provide exceptional customer service, addressing guest needs and exceeding expectations.
  • Generate sales through reservations, utilizing effective sales techniques and upselling opportunities.
  • Manage and maintain accurate reservation information in our system.

    Requirements:

  •  Minimum 6 months to 3 years of experience in a similar hospitality role (Sales, Reservations, etc.)
  • Excellent communication and interpersonal skills, with a focus on building rapport with guests.
  • Established network of relationships with travel agents (preferred).
  • OTA (Online Travel Agency) management experience (preferred).
  • Must be based in Goa and possess a valid bike license.
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