Overview

Overview
We are seeking talented Linux System Cloud Engineers to join our expanding team. In this role, you’ll be responsible for ensuring the reliability, stability, and efficiency of our Linux-based environments across cloud platforms. This includes proactive monitoring, deploying solutions, optimizing server performance, and responding to customer inquiries. Our ideal candidates are self-starters, problem-solvers, and have a passion for open-source technologies and cloud infrastructure. Join us to take on challenges, innovate, and contribute to a growing company that supports your professional growth.

Skills & Requirements

  • Technical Expertise:
    • Extensive knowledge of Linux OS variants (e.g., Ubuntu, CentOS, CloudLinux).
    • Experience with web hosting control panels like cPanel, Plesk, and DirectAdmin.
    • Proficiency in configuring and maintaining web servers (Nginx, LiteSpeed, Apache, NodeJS, Tomcat).
    • Strong understanding of network technologies: IPv4, IPv6, BGP, routing, bridging, and firewalls.
    • Familiarity with container technologies (Docker, Kubernetes).
    • Ability to write and debug scripts in Bash, PHP, or Python.
    • Experience with Content Management Systems (WordPress, Magento, Codeigniter).
    • Knowledge of automation and orchestration tools (e.g., Ansible).
  • Interpersonal Skills:
    • Excellent written and verbal communication skills in English.
    • Ability to ask precise questions to understand and solve customer problems quickly.
    • Capable of managing multiple tasks and maintaining organization.
    • Willingness to learn, adapt to new technologies, and take on new challenges.
    • Ability to work in shifts for 24/7 support.

Responsibilities

  • Monitoring & Analysis:
    • Monitor the load and uptime of physical and virtual servers to ensure optimal performance.
    • Proactively monitor services and analyze abuse patterns, suggesting and implementing countermeasures.
    • Deployment & Maintenance:
    • Deploy and configure new servers at the software level.
    • Identify and mitigate DDoS attacks and other security incidents.
    • Maintain and optimize services, including FTP, LiteSpeed, Bitninja, CloudLinux OS, MySQL.
  • Customer Support & Troubleshooting:
    • Interact with customers via email, live chat, and other channels to resolve issues and answer questions.
    • Assist Customer Success specialists by providing technical expertise on service issues.
    • Accurately escalate unresolved issues to the appropriate internal teams.
  • Optimization & Automation:
    • Implement optimization strategies for service and network performance.
    • Work on automation projects using tools such as Ansible.
  • Collaboration & Communication:
    • Coordinate with team members across departments to solve complex technical challenges.
    • Contribute to knowledge-sharing initiatives and maintain documentation of processes.

Benefits

  • Professional Growth:
    • Opportunities for career advancement, certifications, and technical skill development.
    • Learning and development support for relevant training courses.
  • Work Environment:
    • Competitive salary with performance-based bonuses.
    • Flexible work arrangements, including options for remote and hybrid working models.
    • A collaborative and inclusive workplace culture that encourages creativity and innovation.
  • Health & Wellness:
    • Comprehensive health benefits and wellness programs.
    • Paid time off and leave policies that promote work-life balance

Notes:
1. Candidates have to be residing in Goa only.
2. This is a Full-Time in-office job.
3. This position is for immediate joining.

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