Overview
Job Title: Customer Support Manager
Location: Panjim, North Goa
Salary: upto 15 LPA
Experience Required:
? 8+ years of proven experience in a customer support management role, preferably within the software or technology industry.
Qualifications Required
? Bachelor’s degree in Computer Science, Information Technology, or a related field.
Skills Required
? Strong leadership and people management skills with the ability to inspire and motivate teams.
? Excellent communication and interpersonal skills, with a customer-centric approach.
? Proficiency in using Ticket Management Systems and other support tools.
? Experience in delivering customer training and conducting performance evaluations.
? Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
? Strong problem-solving abilities and a proactive attitude towards issue resolution.
? Familiarity with travel industry operations and software solutions is a plus.
Interested Candidate share CV on greenarrowcareer@gmail.com