Overview
Experience: 1+ years relevant experience
Responsibilities:
Address customer issues and resolve them in a timely and efficient manner.
Support reps interact with customers on a variety of channels such as phone, email, and social media, and ensure that all valid customer concerns are being dealt with immediately.
About Invicta eSolutions Private Limted
Invicta is one of the fastest-growing tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Goa, India.
Founded in 2015, Invicta eSolution is one of the fastest-growing tech-enabled business process outsourcing (BPO) and information and communications technology (ICT) firm located in Goa, India. Whether you run a small business or a Fortune 500 company, we provide custom-based solutions to fit your organization’s communication needs and budget. Our call center services primarily focus on digital transformation, CX services, market research, customer engagement, telesales, and technical support. We make sure that our team uses the latest technological developments to meet the growing needs of our clients.