Overview
Hiring for Front Desk Agent
Looking for someone who is efficient with a pleasant personality to join a hotel team as a Front Desk Agent. As a Hotel Front Desk Agent, you will be the point of contact in front of guests either over the phone or during check-in. You will also have to provide excellent customer services for the guests.
Location – Panaji, Goa
Education – Degree in Hotel Management or Business Administration. Candidates having a High School diploma will also be considered.
-Proven experience of working as a Hotel Front Desk Officer, Guest Relations Officer or a similar role.
-Proficient in the English language. Knowledge of other languages will be preferred
-Knowledge of Computer and MS Office applications.
-Ready to work in shifts.
Responsibilities
Manage Front Desk and attend to the customers.
Do a background check on the customer credit card. Provide necessary information to the guests.Respond to customer queries on time.Maintain and register the guest’s details. Coordinate with the housekeeping staff to ensure the rooms are cleaned and maintained according to guest requirements
Brief the guests about our additional services
Provide help to the guests related to car bookings or ticket bookings
Intrested Candidates can apply from here https://jobso.id/f1gz