Overview
Job Responsibilities:
· Interacting with Customers /Key Sales Contacts and Understanding their Query Related To Product, Price & Lead Time of Delivery.
· Prepare Price Quotation for Customers, Offer it to Customer/Key Sales Contact.
· Co-ordinate with Customer/Key Sales Contact, Plant & Design Dept. for Smooth Order Processing of all products.
· Order processing (PI/OC – Payment-IJC-Delivery).
· Checking all Open PI’s and follow up with clients. / Reminders.
· Co-ordination with Plant for commitment date, communicate with Customer if there are any delays,
· Forward Dispatch related information/Documents to the Customer
· Follow up with Customers for Payment, Co-ordinate With A/C’s Dept. for Payment Confirmations.
· Maintaining Stock of Samples, Documentation for dispatch on Samples, Sample dispatch Costs
· Monthly MIS /Performance Reports like On Time Delivery, Customer Satisfaction, Recovery & Pending Payments
· Monthly Review of Ledgers in consultation with accounts.
· In case of absence of Dispatch officer handle responsibilities assigned to him.
About Cravium Gourmet Pvt. Ltd.(Coffeeza)
Coffeeza is a successful startup in the F&B sector and is a “Recognized Startup” under the Govt. of India’s Startup India program. It has made a powerful impact in a short amount of time. Coffeeza products are the top seller in their category on Amazon India. Moreover, their products are now even available at Foodhall stores (part of Future Retail) and BigBasket. The company has aggressive growth plans and is looking to hire top talent to be part of its journey.