Overview
You must have:
1 to 3 years operational experience in the eCommerce/Retail/Internet industry.
Experience and expertise in client-facing roles
Excellent team management skills
Ability to organize operational people to achieve goals in a timely fashion
Great communication skills, both in Hindi and English
Ninja-level skills with MS Excel
A calm demeanor such that you are able to handle pressure situations which are bound to happen
Good to Have: Exposure to business software like ERPs, Inventory systems, accounting packages or other such
What your job will entail:
Managing the eCommerce operations of a number of clients depending on the size of the accounts
Ensure that all the products of the clients are listed correctly on all marketplaces
Assign work on a daily basis to the operational team and Account Executives under you
Handle and resolve escalations
Ensure that the orders are fulfilled smoothly by the clients’ warehouse staff
Report on numbers to the management team and the client
Along with the salary, every quarter you will be paid commissions based on the sales that you are able to generate for clients under you.
– See more at: http://www.browntape.com/pages/jobs/#account_manager
About Browntape eCommerce
Browntape.com allows Internet Merchants to harness the power of Multi Channel eCommerce. We have a technology platform that helps merchants on sites like Ebay, Amazon, Flipkart, Snapdeal and many more, manage orders and inventory in one place without the need to log into each site separately.
We are a VC-funded company backed by India's leading early-stage fund Seedfund. With over 2500 clients, Browntape can boast of big names like Coke, Milton, IFB and Siyaram. Our 160 member strong team is headed by some of the coolest guys from IIT, IIM, NIT and Symbiosis.