Service Engineer- On Field

Overview

·         Provide service and customer support during field visits or dispatches

·         Tie workflow to schedule

·         Manage all on-site installation, repair, maintenance and test tasks

·         Diagnose errors or technical problems and determine proper solutions

·         Produce timely and detailed service reports

·         Document processes

·         Operate vehicle in a safely manner and use field automation systems

·         Follow all company’s filed procedures and protocols

·         Cooperate with technical team and share information across the organization

·         Comprehend customer requirements and make appropriate recommendations/briefings

·         Build positive relationships with customers

Requirements:
·         Technical degree or any ITI certification.

·         1-3  years proven field service experience

·         Ability to troubleshoot, test, repair and service technical equipment

·         English literacy

·         Ability to work flexible shifts and to adapt to changing work schedules

·         Familiarity with mobile tools and applications