L3- WINTEL ADMINISTRATOR

Overview

Reporting to the Team Manager, L-3 Wintel/System Administrator is responsible for handling support of service requests in a professional and timely manner. This relates to all technology, to include workstations, servers, printers, networks, and vendor specific hardware and software.

Working hours –US Shifts

Your responsibilities:

Manage Active Directory, DNS, DHCP
Troubleshooting hardware and operating system issues
Raid, Disk Management and Image Creation
File and Print Server administration
Patch Management
Backup and Restore Management
Server Monitoring, Migration and Deployment
Active Directory administration
Windows Server Builds and Decommissions
VMware Infrastructure – HA, DRS, SRM, vSAN
Deep understanding of virtualization technology, Troubleshooting skills and File Servers.
Experience working on Windows Server 2003,2008,2012,2016
PowerShell Scripting experience
Azure / AWS and O365 administration experience
Excellent Knowledge windows Server’s performance and Troubleshooting
Good Knowledge of Wide range of Server hardware of different vendors like Cisco HP IBM etc
Network Administration: – Basic working knowledge of L2 Switch configuration stacking and VLAN Provisioning as well as problem identification and troubleshooting. Coordinating with L2/L3 Network Administrator.
Incident, Problem and Change management as per the ITIL Standards.
Monitoring and management of system alerts and notifications and response as per defined processes and procedures using ticketing system
Communication with customers as required keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
Write well designed, efficient, and readable process documentation following technical documentation standards
Support and maintain existing Wintel infrastructure adhering to SLAs
Drive customer communication during critical events

Organizational skills:

Seek and participate in support opportunities across the organization
Actively participate in the skill development of your colleagues (workshops, presentations)
Actively contribute to corporate knowledge base
Follow agile practices

Job Requirements:

Education: Bachelor degree in Information Technology, Computer Science, Engineering or a related field
Experience: 6-8 years of hands on experience on Windows, VMware, Cisco UCS and wide range of Server hardware of different vendors like HP, IBM etc
VMWare Certified Professional
MCSA 2012 / 2016
MCSA Office365 / Azure Administrator

Optional skills :

DevOps Exposure
Exchange, Mimecast and Intune administration
Citrix Xen-App / Xen-Desktop / NetScaler administration
A Team player with positive attitude
Excellent interpersonal and communication skills
Open-minded, adapt quickly to new environments and a quick learner