Overview
1. Responsible for handling Sales enquiries.
2. Processing Performa Invoice, check all Open Proforma Invoice and follow up with clients.
3. Payment follow-up from Customer and sending Payment Confirmation to internal Teams.
4. Order Processing, Confirmation, Tracking and Dispatch.
5. Providing updates regarding order status & payment status to customers and internal teams.
6. Raising Debit note, Credit note and Sample Invoice according to the requirements.
7. Handling customer queries and end to end Customer Service.
8. Liaise with plant for timely dispatch of orders and check status for pending Orders.
9. Collecting and collating data for database to be used as a Decision Support System, web-based market research, product research.
10. Mail campaigns (E-mail, physical mailers, telecom).
About SIVA Group
SIVA Group is an International active, Indian family business, offering innovative & niche products for Healthcare, RFID/IoT, Car Parking, Amusement & Leisure industries, with strong competencies in R&D and Manufacturing. SIVA has more than 30 years of experience and having more than 1000+ active customer globally.