POSITION: Delivery Manager

DEPARTMENT: Website Build Services- Client Success


REPORTS TO: Director – Website Delivery Services


As delivery manager, you will be responsible for the timely and quality setup of new websites for Webware clients. You will manage a team of web designers and developers who will create and execute websites on the Webware platform. We are looking for some amazing people to be a part of Webware. The type of person we are looking for would want to be a part of something special and is self-motivated!


Work closely with designers, implementers and QA to ensure the highest quality of website implementation
Direct the daily operations of the team
Plan, prioritize and delegate work tasks to ensure the proper functioning of the team
Project Tracking & Management: Ensuring complete website setups & updates are sent to the client by the due dates
Managing project timelines
Escalation Management: Keeping track of high risk clients and moving them to next phase
Act as liaison between Webware Account Managers and the website setup team, to ensure the website is designed and built to meet customer requirements
Maintain regular communication with the Account Manager and Customers  during website setup project, and communicate client requirements to the team
Ensure that delivered websites are meeting client expectations within time and budget
Be well-versed with the Webware platform
KPI reporting as per the assigned metrics


Understanding of Project Management and Resource Scheduling (Strong communication skills, both verbal and written)
Good written and spoken English, at Western levels of proficiency
Professional demeanor, calm and patient
Exceptional organizational skills and attention to detail
Ability to delegate and manage tasks with a team
Ability to multitask and fast track work tasks to maintain schedules
Ability to work well in a group setting and as an individual
Ability to prioritize work and execute tasks accordingly
Ability to perform and deal with stressful situations

Minimum 3-5 years working as a project manager in a software or technology company preferred
Experience managing a team preferred
Experience working with North American clients preferred
Well versed with SDLC and Agile methodologies will be preferred

Webware is a All-In-One Digital Marketing Service provider.  We provide the platform, strategy, solution and people to deliver it for you. Our world-class technology features simple controls that are easy to use. Visit our website at www.webware.io

We ignite the spark that propels SMBs to reach their potential! Come join us!

About Webware.io

Webware.io is a complete tool kit designed to help small businesses easily navigate the digital world. Webware’s technology platform provides everything small businesses need to manage and grow a successful online presence, from designing and building websites and online stores, to SEO Marketing services and creating loyalty programs. With services embedded into the Webware platform, businesses can access all the tools they need from one easy-to-use workspace.

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