Overview

Roles & Responsibilities:
? Take ownership of client account
? Developing and maintaining multiple project plans, including documentation of project
scope, objectives, deliverables, key milestones, timelines, schedules, internal and external
resources, project dashboards; providing regular status reports and progress updates to
agency team and client stakeholders
? Be the trusted partner for the client and help them resolve their marketing and
communication problems through engaged collaboration
? Co-ordinate with cross functional internal teams and ensure effective participation across
all facets of project – conception and initiation, planning, execution,
performance/monitoring, and project close
? Proficient in time and personnel management
? Being mindful of the project profitability by reducing redundancies across layers
? Reporting – weekly / monthly
? Ensuring the highest quality standards in all client deliverables
? Manage external resource partners as necessary
? Diligently working to identify process improvements related to program management
including but not limited to briefing, workflow, communications and software platforms

Desired skills:
? Excellent writing / verbal skills
? Has minimum 3 – 5 years of intense project management experience in an agency or
working with an agency in client environment

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