Overview
Key Responsibilities
Design and deliver technical onboarding programs for new hires.
Develop structured learning paths for Software, Firmware, Hardware, QA, Customer Success, and Technical Support teams.
Create technical documentation, SOPs, training manuals, knowledge base articles, videos, and assessments.
Conduct classroom, virtual, and hands-on training sessions.
Train employees on:
Spintly Access Control Solutions
BLE (Bluetooth Low Energy)
IoT Architecture
Cloud Platform
Mobile Applications (Android & iOS)
REST APIs & SDK Integration
RFID, NFC & Biometric Technologies
Networking fundamentals
Smart Building Solutions
Work closely with Engineering and Product teams to stay updated on new releases and product enhancements.
Build certification programs and evaluate employee technical competency.
Track training effectiveness using assessments, quizzes, and performance metrics.
Maintain the internal Learning Management System (LMS) and training calendar.
Organize technical workshops, hackathons, and knowledge-sharing sessions.
Support cross-functional teams with product demonstrations and technical enablement.
Continuously improve training content based on feedback and business requirements.
Required Qualifications
Bachelor’s degree in Computer Science, Electronics, Information Technology, Electrical Engineering, or a related field.
3–7 years of experience in technical training, engineering enablement, or technical education.
Strong understanding of IoT ecosystems, cloud platforms, and mobile technologies.
Experience with access control systems or physical security solutions is preferred.
Familiarity with:
Bluetooth Low Energy (BLE)
TCP/IP Networking
REST APIs
Android & iOS applications
Embedded systems basics
Cloud technologies
SQL fundamentals
Excellent presentation, communication, and facilitation skills.
Experience using LMS platforms and e-learning authoring tools is an advantage.
Preferred Skills
- Ability to simplify complex technical concepts for diverse audiences.
- Strong documentation and technical writing skills.
- Experience creating video tutorials and interactive learning modules.
- Analytical mindset with excellent problem-solving skills.
- Comfortable working in a fast-paced product environment.
- Strong stakeholder management and collaboration skills.