Overview
The overall aim of this role is to carry out the following:
1. Understanding the technical specifications and features of the products. Keeping abreast with the latest developments in the field by attending conferences, exhibitions, online research and reading research publication.
2. Grow the number of clients and increase company’s turnover and return to the shareholder.
3. Maintain excellent customer service in the pre-selling and post-selling phases.
4. Preparing proposal documents, tenders and other forms of communication necessary to engage with the customer.
5. Facilitating activities of the Business Development and Marketing Team, Business Operations Team, Administrative staff and Channel Partners so as to ensure smooth delivery of product and service to the customer.
6. Working closely with the Business Operations Team to ensure successful negotiation of contractual terms and handover to the Business Operations team for post contractual project administration.
7. Client Relationship Management may occasionally be required post contract signature for more complex/sensitive opportunities ensuring that they are completed on time and within budget.
8. Growing the number of Channel Partners and ensuring continuing relationship with channel partners.
9. Gain insights from customers regarding expected and desired product or service attributes and communicating those effectively to the Business Operations and Administrative Teams.
10. Working on other channels of marketing such as online, exhibitions, conferences, networking sessions etc.
11. Reporting status through on periodic basis in specified format.
About Sun360
We are cleantech company that supplies and installs solar power, solar water heating and solar lighting solutions. We are also manufacturers of high power LED lighting for offices, commercial spaces, hotels and industries. We are based in Goa but operate in Karnataka, Tamil Nadu, Goa and Maharashtra.